Privacy Policy
This website is owned and operated by STOWAWAY KI Pty Ltd, 3923 N Coast Road, Cassini South Australia AU 5223. Throughout the site, the terms “we”, “our” and “us” in this Internet Privacy Policy refer to Stowaway KI. We recognise that your privacy is important to you and we are committed to protecting the personal information we collect about you. Within Australia, the Privacy Act 1988 (Cth) (‘Privacy Act’) and the National Privacy Principles which form part of the Privacy Act govern the way in which we manage your personal information and this policy sets out how we collect, use, disclose and otherwise manage personal information about you. We welcome you to check our website regularly for any updates to this privacy policy.
General privacy statement
You may visit the Stowaway KI website without telling us who you are or revealing any personal information about yourself. However, Stowaway KI does give you the opportunity to provide to us some of your personal contact information in order to receive information from us and its properties. We will only use this information for the purposes described in this policy statement.
Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, such as your name, address, country of residence, contact details and other information relevant to providing you with the services you are seeking, or someone else you know is seeking.
Purposes of collection
Generally, we will collect and use your personal information for one or more of the following reasons:
- To communicate information and services to you or someone else you know
- Processing a booking you have made
- Providing you with information about other services that may be of interest to you
- To send you promotional and event information
- To market our products and services
- To facilitate our internal business operations, including the fulfilment of any legal requirements; and analysing our services and customer needs with a view to developing new and/or improved services.
Collection of Information
Personal information will generally be collected directly from you for the purpose of booking our Stowaway KI accommodation through the use of any of our standard forms, booking over the internet, via email or through a telephone conversation with you. There may, however, be some instances where personal information about you will be collected indirectly because it is impractical to collect personal information directly from you. We may obtain personal information about you from our members or other organisations with which we have affiliations, where the transfer of your information to us is legal and in keeping with this privacy policy.
Credit card
Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.
Failure to provide information
If the personal information you provide to us is incomplete and/or inaccurate, we may be unable to provide you, or someone else you know, with the services you or they are seeking.
Cookies
If you access our website, we may collect information about your connection session in the form of your IP (Internet Protocol) address and domain name. Also, our website may from time to time use cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not contain personal information per se, but they may link back to a database record about you. We may use cookies to monitor usage of our website and to create a record of when you visit our website and what pages you view so that we may serve you more effectively. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs. Your personal information will not be released unless the law permits it or your permission is granted.
Links to other websites
This website may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked websites.
Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.
Use and disclosure
Generally, we use and disclose personal information about you for the purposes for which it was collected. In addition, we may disclose personal information about you to service providers and contractors who assist us in operating our business. These service providers and contractors are obliged but may not be required to comply with our privacy policy.
Security
We store your personal information in different ways, including on paper and in electronic form. We take commercially reasonable measures to ensure that your personal information is stored securely to protect it from misuse, loss, unauthorised access, modification or disclosure. These may include both electronic and physical security measures.
Access
You may be entitled to access the personal information we hold about you, upon making a written request. We will endeavour to provide you with access to the personal information requested within 30 days. We may charge you a reasonable fee for processing your request. We may decline a request for access to personal information where the Privacy Act requires us to do so. If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Feedback
If you have any queries about our privacy policy or the way in which we handle your personal information please contact us.
More information
For more information about privacy in general, you can visit the Federal Privacy
Commissioner’s website at www.privacy.gov.au.